danielle
November 13, 2023
Rather disappointed
Requested early check in, was on the road for 7 hours. Arrived at noon. Front desk wouldn't even look in the computer to see if a room was available, just told me no, wasnt able to come back to check in after 11pm, so had to change my clothes for the event i came to Virginia for in my car. The pool, which is why we chose this hotel, is directly when you walk in the door, all glass walls, so every single person walking in and out of the hotel, lobby, breakfast area, is looking in while swimming, kind of creepy. Our bathroom wasn't very clean. The floor had debris all over as well as the tile and bathtub, so we didnt shower. The room temperature was SO hot, tried adjusting the temp, eventually turned it off but just kept blasting hot air. We slept with no blankets and were miserable the next morning, barely able to sleep because we were sweating and throats dry as a bone.