Guest User
February 17, 2024
A very bad experience. The hotel service was terrible. I booked a room and called in the morning to confirm if I could stay. The answer was no problem. However, when I parked my car at the hotel in the evening, I received a phone call saying that there was no water in the room and I couldn't stay. At that time It was almost 12 o'clock in the evening. We were not familiar with the place, so we were really speechless. We could only settle for the next best thing and suffered for a night. Then Ctrip came to mediate and only agreed to refund a small part of the room price. We had no choice but to be forced. Accept, the hotel's hygiene is very poor, the rooms are small, the facilities are old, the service is average, the price is not low, and it is not cost-effective at all. I will never choose a hotel like this again. Seriously affected the mood of traveling.
Original TextTranslation provided by Google