Anonymous User
May 11, 2024
This hotel really has no service to speak of. It's hard to describe. When checking in at the front desk, I saw someone smoking. I asked the staff if smoking in the lobby was allowed. The reply was no, and nothing happened. I said, then why don't you persuade them? A staff member replied to me, we still have non-smoking rooms, what should we do if guests smoke in the room? What kind of logic is this? I said you should at least persuade them, and another staff member said, we are all busy. I asked the manager to come over, but the manager just said "um" and "ah", and there was no explanation. It's obvious that there is no complete badge system, and it doesn't matter if they are complained about. Later, when I arrived at the room, someone suddenly rang the doorbell... The knocking lasted for a long time. To be honest, I was a little scared. I called the front desk, and the front desk said... Because of what happened just now, the leader (that is, the manager just now) will send you a fruit plate. Oh my God... Thank you for your kindness, but can you... squeak? It's really scary, which shows that everyone from top to bottom has not been formally trained.
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