Platinum Hanjue Hotel Wuzhong

This hotel really has no service to speak of. It's hard to describe. When checking in at the front desk, I saw someone smoking. I asked the staff if smoking in the lobby was allowed. The reply was no, and nothing happened. I said, then why don't you persuade them? A staff member replied to me, we still have non-smoking rooms, what should we do if guests smoke in the room? What kind of logic is this? I said you should at least persuade them, and another staff member said, we are all busy. I asked the manager to come over, but the manager just said "um" and "ah", and there was no explanation. It's obvious that there is no complete badge system, and it doesn't matter if they are complained about. Later, when I arrived at the room, someone suddenly rang the doorbell... The knocking lasted for a long time. To be honest, I was a little scared. I called the front desk, and the front desk said... Because of what happened just now, the leader (that is, the manager just now) will send you a fruit plate. Oh my God... Thank you for your kindness, but can you... squeak? It's really scary, which shows that everyone from top to bottom has not been formally trained.

I often stay at Platinum Hotel, but I can't understand why they charge me 50 yuan for delaying my check-out by more than 10 minutes just because I took the wrong elevator. They really want to make money! If a hotel cares about this little thing, it's a pity!

The room is big! Very clean and well equipped! It's a good choice to stay

We were so happy to spend New Year's Eve. We booked a hotel. When we got to the front desk, we asked if we could put the cake in the refrigerator. The front desk staff said we couldn't put it in the refrigerator. We saw there was a refrigerator at the front desk. They said we had to put wine in it. I don't understand. What kind of wine do you want to put in the refrigerator? It takes up such a big refrigerator and you can't put cakes in it. Then we asked if we could put it in the restaurant refrigerator. They asked us to ask ourselves. Then the restaurant also said we couldn't put it in the room and it all melted. Very bad.

A very good hotel. Every time I go on a business trip, I always choose Hanjue Hotel. It has complete facilities and warmly decorated rooms. Last time, I seemed to hear from a friend that it is a high-end chain hotel invested and founded by people from Zhejiang? Haha 🤭, like it!

This hotel is absolutely cost-effective! The environment, facilities, parking, and meals are all very convenient and cost-effective! Great! I was with my friends and originally thought of staying anywhere, but I didn't expect my friends to be surprised!