Pod Inn Hotels in Suzhou

The free hanfu experience was disappointing. There was no enthusiasm or any attempt to promote the services. Initially I was keen on the add-on make-up experience but did not have the confidence to take it up seeing the lack of motivation from the service staff, who were busy on their phones most of the time. We had breakfast at the Rui noodle house. The food was so-so compared to everything else we tried in Suzhou. However i am rating Pan Pacific 5 stars as the above are not directly controlled (I assume) by the hotel. The hotel’s service staff were warm and helpful. They arranged for a room with a fantastic view of the Panmen Scenic Area. Also, we received a surprise dessert/birthday treat in the room with a sweet note. Derrick at the front desk was especially helpful and proactive with solving a payment issue we had with food delivery and arranging for late checkout. Thank you! We also appreciate the tickets and access to the Panmen area. It was super lovely to enjoy all it had to offer at a leisurely pace without the crowds at some other scenic areas. All in all a wonderful stay and we would be most confident to recommend Pan Pacific Suzhou to family and friends.

Serve: The first step is to make a big boasting move! As someone who is taking the postgraduate entrance examination, I booked a hotel long in advance. In December, I found that the price was even lower than when I booked it in advance. Hahaha, it can be said to be a very conscientious hotel. It is in sharp contrast to other hotels where the price is doubled before the entrance examination. Compared. Then let’s talk about the experience in detail: Before I checked in, the receptionist called me to ask if I was taking the postgraduate entrance examination, and told me that they would arrange for us to be on the same floor, which would be quieter and have a good rest at night. He also said that if breakfast was available If necessary, they will help us make arrangements in advance. Usually breakfast is from 6:30 to 9:30, which is completely enough, but it is really rare to have such thoughtfulness and meticulousness. When I checked in, the receptionist not only helped me upgrade for free (from superior room to executive suite!) but also helped me carry my luggage upstairs. When I checked in, I was given a small prayer card limited to those taking postgraduate entrance examinations with my room card. The driver I had arranged for on the day of check-out arrived late. He had already checked out and took the initiative to renew my stay for a while and let me go back to the room to rest. Take the initiative to help customers solve their problems, 💎💎💎💎💎 level of service~ facility: 🛁: I chose this hotel just for the bathtub hehe~~The size is also very suitable, and the water temperature is always set just right, not too hot but hot enough to soak in for twenty minutes. When the back of the book was numb, I stuffed myself into the water ƪ(˘⌣˘)ʃ🎶! 🚽:Smart toilet! There are cleaning and deodorizing ones, but the most practical one for me is the heating washer. No need to accept the test of the Frozen Throne hahaha 🧴: It has a light and elegant scent of lavender, and it is mild and non-irritating. It feels better than the white company product I used during the holidays. It focuses on being elegant and gentle. The shower gel is easy to rinse and the conditioner is neither oily nor drying. 💡: The lighting is bright, and there is a special writing table with a suitable height. Because the lamp on that piece is placed above the head, there is also a small desk lamp to fill in the light. 🌪️: The hair dryer is a Dyson hair dryer. Hey, it has enough wind and won’t damage your hair. Hygiene: The room service aunt will clean it carefully every day! I'm a little embarrassed because I like to sleep in a ball on the bed, haha~ and I will choose a time to go there that won't disturb us. Environment: The environment should be discussed in conjunction with the hotel design. The design of the lobby is very particular. It not only conforms to the design concept but also has a Feng Shui layout. The lobby is furnished with mahogany furniture. As a first-class unregistered architect and a traditional lover, this appeals to me~ The guest rooms also have a low-key and luxurious layout. From the details, it can be seen that some of the hard furnishings in the guest rooms have been used for a long time, but the cleaning is really clean, and the certain sense of use makes people feel like traces of time. All in all, I have become a big fan of this place! Come again next time! ! 🌟🌟🌟

Polite front desk clerk. Room was OK, kind of average but no complaint. Window glass was unbelievably dirty that you don't want open the curtain even sunshine was beautiful. What really surprised me was breakfast. Food was obviously not matching Shangri-La brand equity. Maybe it was due to weekend promotion but no idea. When we arrived the table was not ready. I waited for the table yo be cleaned. A young lady came with tablewares. Before she did any cleaning she dropped the tablewares on the table and then about to clean. I asked her why she did that before cleaning. She realized something and moved the tablewares to a chair (CHAIR!) which is another surprise. But the best part has yet to start. She used a mop to rub on the table. I could see some food residues turning into paste and spreading on the table. The rest was wiped off to carpet...! Can you believe? How did you guys train and qualify new staff before the start working? I complained to the manager. Fortunately He understood and and cleaned the carpet. Shangri-La was one of my favorites. Hope it will continue to be.

Hands down one of the best hotel I stayed at. The service was impeccable and it was all possible with excellent staff. Really appreciate the arrangements made for my anniversary!:)

Parking is convenient, and it only takes more than 20 minutes to walk to Pingjiang Road. There is Ye Shengtao's former residence next to it, but it has been turned into a magazine and cannot be visited. The children loved the gardens and rockeries in the park and had a lot of fun. The front desk lady Chen Yuyan was very enthusiastic and gave the children a bunny doll with the Jinling logo.

The hotel is well located in the heart of Gusu district. There are many busy streets around with clothing stores and restaurants. The hotel itself is large. The check in was pleasant, as was checking out. There are some English speaking staff if speaking Chinese is not possible. We stayed in the Premier Queen room, which was completely fine. Comfy bed, working appliances. The only issue was that the tap in the sink was leaking for our whole stay. We probably should have brought it up. The pool is nice, a 5th floor open deck area. Unfortunately, it is only open after 4:30pm. They have a pretty decent gym, as far as wanting to exercise while staying in a hotel goes anyway. Fair to say we would gladly stay again if we chose to go back to Suzhou.