We were moved twice. The first room had traces of a bad water leak in the ceiling and one wall and it smelled terrible. The second room had a cockroach infestation. They sprayed it twice and still could not get rid of the problem. The third room was ok. The lady at the front desk in the evenings was not only unhelpful but also quite rude. Nicole, the girl at the front desk during the day was very helpful and polite.