cuiyong19810224
July 25, 2021
The front desk knew that there was a problem with the air conditioner in the room, and it was not cooling, and they had to sell the room to the outside world. After we checked in, we found the problem and contacted the front desk and no one cared. Like the front desk asking for an electric fan, let me know that there is no room, let me contact the manager of the housekeeping depar**ent surnamed Xing, only Give a business card, we call the business card and don't answer at all. It wasn't resolved until we left the hotel. I feel that the hotel is a four-star hotel, knowing that there is a problem with the room, but also selling it on Ctrip. This is defrauding consumers. To sum up the stay experience is poor. I hope that friends who see it will not be deceived again.
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