House of Palm - One of a Kind

Stay was spoilt by the bathroom being flooded every time we had shower.It took 10 DAYS for the owner to call a plumber to fix the problem. The apar**ent supplied was not the one advertised and paid for. If not for the fetid, wet bathroom it would have been a good place in an excellent location.

Brand new apar**ent, renovated and clean. Brand new refrigerator. Oven/stove-top, microwave, laundry machine, tea and coffee makers. Owner/manager was responsive to email and phone calls. When we did not know how to operate the stovetop a nice young man appeared within two hours and explained everything. ((We stayed one night at another apar**ent in Caesarea, and that one was neither clean, nor was the owner available at all -- even when there was no toilet paper. But that's a different story. So I really know to appreciate the good service I got here. )) We had our own little porch. To bad that it was unusually cold and rainy. We couldn't enjoy the sun. The location is ideal, steps away from the Carmel market, in walking distance of fabulous restaurants (kosher and not-so-kosher). And a nice synagogue is close by. (Probably several, but I needed only one.) I should mention that there was no hair dryer and no iron. Whether this is normal in Israel, I don't know. In America I usually find one or both of those items. If I have a chance to return to T.A. I will absolutely book this apar**ent again. Incidentally I booked three apar**ents in the building, one for me and two for other family friends who were overlapping with us in Tel Aviv.

WHATEVER YOU DO, DO NOT STAY HERE. I stayed here for a few months and it was a terrible experience. As soon as I got there there was a foul smell from my bathroom. I asked multiple times throughout the course of 4 months that I was staying there for it to be fixed and it never was properly fixed. Also, every time I turned the sink on, there was water coming out of the floorboards… The landlord, Sam, gets grey hairs at the thought of spending a penny on maintenance. My WiFi went out pretty much every week, so I would have to contact the “technician” who is just Sam’s cousin. My doorknob fell off every week, this was really dangerous especially because a few times I locked myself in.sam never properly fixed it, he would just instruct me on how to temporarily screw it back in. Every time it rained in the apar**ent, all of the power went out. The hosts were never attentive to fix it, just making me turn the switches on the electricity box until something worked. The apar**ent itself had really thin windows. If you stay in the winter you will be very cold. Anyways, it is very noisy outside, even though I was told I was getting a quiet room.the curtains are terrible and every morning I was woken up from the light. There is a cleaner included in the service, but you need to call sam a few days ahead for it, and somehow she never actually comes the day you’re told that she’s going to come. I never knew what time she was coming and whenever i asked, i simply received an answer of “I don’t know. Sometime”. One time she barged into my room while i was sleeping without knocking because no one told me when she would come and she doesn’t have the curtesy to knock (it’s one cleaner for the whole building also…. Poor lady). They failed to mention that the cleaner RECORDS A VIDEO of your apar**ent every time she goes in to “make sure she does a thorough job”. I don’t know about in other countries, but in America this is a violation of privacy. She shared videos that showed all of my personal belongings and living habits with Sam and I thought that was beyond weird. Sam took every opportunity he could to try to shift the blame onto me for any and every maintence issue. I had so many issues with him and with the apar**ent. Shame thag such a beautiful building has gone to waste from poor management.