TownePlace Suites Texarkana

Great stay I loved it

For the $130 a night I expected so much more. I wouldn’t stay again. Bugs in the room. Mystery stains all over the place. Front desk personal was set up in a random room. I didn’t even check out breakfast as I was scared. But at least it didn’t have bed bugs…that I saw.

Property was under renovation so can't say much about those things, BUT they cut costs SO much that when you go to watch TV, they offer NO satellite or cable TV. Even Motel 6 offers satellite TV, this is a Marriott Hotel. You have to use your own subscription to watch Netflix, your own subscription to watch Prime movies, and you get NO Fox News, no HGTV, no Hallmark. If it costs this hotel money, you don't get it. They offer PLUTO TV which is free and useless. Thanks...

Hotel under construction. Would have loked to have known that beforehand. Also, when closed the curtains they were filthy..

Absolutely the best staff I've seen in years. I'd like to give a special shout out to Margarita, Laquessa, Teniqua and Aqualla. These ladies gave us special attention...and especially to our 7 year old granddaughter. The hotel is undergoing rennovations, but the staff MORE than made up for it! Please pass along my gratitude!

To start, there was no warning when we booked the room for the weekend that the hotel was currently under remodeling/construction. No clear labeling that the pool was an outside pool in the hotel descriptions, so kids were petulant that they could not swim. Was hard to find a working door to even get in to the hotel to find where to check in. Most of the hotel parking was taken up by construction equipment or storage trailers. Once we got inside and checked in, the room had a funky smell. The elevator was ****y and lurched in quite a concerning manner every time it reached the 4th floor. There was a lack of clean dishes in the cupboards in kitchenette - had to clean things before i could use them. The mattress on the hideabed couch was stained and disgusting. The tv in the room woth the desk did not work. All the swtiches with gfi had to be activated because they had been tripped. Breakfast was quite sad and pathetic - no milk for cereal, quite limited options. If we had known, we would have just packed breakfast goods. The one baking tray provided in tge room did not actually fit inside the tiny oven - why even have it? No clear wifi password was included at check-in. The mattresses felt like they were not properly supported by the bedframes, and were not comfortable- woke up with neck and back pain both days of our stay. Highly disappointing hotel stay. Will not stay there again. Do not recommend.

Even though the hotel is undergoing renovations, staff was very courteous & helpful.

This had to be the worst hotel I have ever stayed in. It should be categorized as a motel six or Econo Lodge. This place should be shut down while they are renovating. I understand it is under construction, but this was not due to the construction work or dust at all! This place was absolutely disgusting! The walls were filthy. Every corner of every room had piles of dirt, dust and grime. All around the tub was mold. The bathroom mirror hadn’t been cleaned. There was splatters from toothbrushes, etc. on the mirror there was mold, growing on the side table beside the bed. The carpets were disgustingly dirty the toilet paper holder looked like it had never been cleaned as well. The doors were filthy. The fridge was grungy and dirty on the doors. We did not even shower due to the fact, the tub was so disgusting. The shower curtain was moldy. I don’t advise anyone to stay there in the health department should be advised and it needs to be reported! I think they should just shut the whole thing down, until the remodel is complete and then re-open. I can honestly say, I believe the towels in the bathroom were probably the only thing that looked clean in the entire room! The sink and countertop in the bathroom had dried toothpaste on it. There was toothpaste, dried, running down the side of the cabinet. The doors were dusty, had not been cleaned. This entire room has not been cleaned for years and has never been deep cleaned!! Turn around and go somewhere else!

The property was under construction so it is really hard to accurately review the cleanliness of the lobby. When we first arrived they gave us a room that didn’t have an oven and we required an own so we had to move rooms. The room we moved to had a funny smell and was not the cleanest. There were not enough pillows, towels or silverware in our room. Had the hotel not been under construction I would not return but since they are remodeling I would consider giving it another try.