Starway Hotel

A very bad experience, the staff is very unprofessional! I don’t know the contents of the customer’s order, and I probably didn’t explain anything to the front desk. The most annoying thing is that I booked a room for two days and went out the next morning. When I came back in the afternoon, the room was not tidied. The reason was that I didn't inform the hotel when I left and planned to tidy it up after 4pm because I was afraid of disturbing the guests' sleep. ! It’s so weird, who can sleep until four in the afternoon and then get up again! There is a foot bath shop on the second floor of the hotel. It shares the lobby and elevator with the hotel. It is very confusing. In short, it is too bad!

The bulletproof lock kept breaking. When I was taking a nap, a male employee just swiped his card into the room. I wanted to call the police.

The hotel is so rubbish, the room size is falsely stated! ! ! The updated version cannot reach the display area of ​​the web page! They also defrauded consumers of points and only issued them through complaints! ! ! And there are points deductions! The speed of handling the problem is extremely slow!

設施：新開一年的酒店設施什麼都特別新，機器人真的挺新奇的 衞生：房間很乾凈看起來很舒適 環境：環境很好 服務：前台服務接待真的很不錯，很有耐心，我們從外地來的細心安利周邊好玩的好吃的，值得推薦！還有就是早餐很好！

設施：剛進房間浴室門下沉 聯繫前台更換了房間 更換新的房間 床頭右手邊插座都沒有電 很生氣 衞生：一般 環境：還行 服務：送個東西也要分輕重緩急吧 非要等着機器人嗎 我想不通 浴室玻璃砸到人怎麼辦

保持了星程酒店的一貫品質，前台的小姐姐。態度非常的好。主動幫我們升級了房間。還給了早餐券，由於睡過頭了，沒有吃成早餐，無法給出早餐的評價。整體體驗感非常的不錯。房間忘了拍照片。

設施：洗澡水很大，洗澡很舒服。 衞生：衞生很乾凈，一進大廳很亮很乾凈的感覺。 環境：環境很好，還有免費的停車場，4樓有洗衣房健身房，很棒！ 服務：服務很贊，很貼心，早餐種類真的很多，第一次住酒店，早餐這麼豐富，好評！

設施：設施設備齊全，有免費的洗衣房和健身房，非常方便 衞生：乾淨整潔 環境：非常好 服務：周到熱情，還贈送了水果，早餐種類多，可口

星程酒店位置好找，前台服務員小朱熱情周到，該酒店是2023年新開的，我是在攜程上訂的，房間設施比較新，環境衞生以及管理都很不錯，閑雜人等不能上樓，刷卡進電梯，特別是他們家的抽水馬桶是智能的很方便，早餐也還可以，有停車場，感覺還不錯，下次如有機會去的話還會入住該酒店的。