Qizhu Qinglongwu Boutique Hostel

We had a terrible experience at the hotel. First up, this is not a place for foreigners to go to - and while we like staying in Chinese boutique hotels elsewhere this hotel was just not worth the price. I had booked the hotel to stay on my birthday but it turned out to be a very poor experience. The location is great if one wants to be with nature away from the city (which was our idea for going here) but the rooms are badly designed - bathroom in the beginning of the room, spread out beds, bathroom doors which don’t lock but doesn’t even close. The staff while they try their best are not equipped to deal with customers - even basic requests were not paid heed to. We wanted dinner at 8 pm but were told it had to be at 7 pm and all the food turned out to be cold and not very appetising. The hotel advertises kids play rooms but we were told that the play area is only available if the kids room is actually booked and even though no one was staying in the room, the staff wouldn’t allow our baby to play there. The hotel also mentions that they have spa facilities but turns out they only have a sauna room in one of the rooms! They are supposed to have 2 pools but one wasn’t functioning, and the bar which is advertised doesn’t seem to have been used in ages and was musty and full of insects. The dining room is in disrepair and doesn’t look anything like in the Trip.com photos. Of course we didn’t expect anything special to happen on a birthday but we expected at least the basic hospitality for the amount that is being charged. We had great expectations from the hotel but it was terrible - only plus points are you can get great photos and the breakfast staff were very helpful. Not coming back here and nor recommending this place. I have rated it 1 star. Please improve the place drastically.