Hampton Inn & Suites Valparaiso

The only down fall was the pool was closed. Other than that the stay was great

The only reason I gave 4 out of 5 for comfort is that the bathroom door offers zero privacy. There’s about a 2” gap between the wall and the door due to the sliding mechanism and there is no lock or latch. When traveling with curious toddlers this can be quite frustrating. I also wish the pool had been heated but this is so minor, my kids still loved it. Overall this is a great hotel and we will book here again next time we visit Valpo. I love the quiet location and the large grassy areas for dogs to potty. Also- the breakfast was incredible! The staff is so helpful and friendly.

This was a quick one night stay. Only there a few hours for sleep.

Great stay. Everything was clean and the staff was friendly. Also a good location. A little far off the freeway but worth it.

The main entry is being renovated (as of July 2023), so guests must walk to a side door, then down a long hall to reach to lobby and elevator. I believe the hotel should have posted a notice to this effect on ******* to alert potential guests before they book. For guests who have difficulty walking, it doubles or triples the distance to walk, which we noted was difficult for some of the older guests who limp or use canes. Everything inside was top quality. Great staff, very clean.

Clean newer hotels, excellent complimentary breakfast

Night clerk was rude. Scaffolding surrounded the entire perimeter and the front entrance was closed. Couldn’t find a way in for about 15 minutes. The room was small and the ac was noisy. The beds were squeaky and very springy and uncomfortable. The sliding door to the bathroom was cheap and hollow. Everything in the room was cheap. Overall the room was bad.

The room that we rented the toilet was not fastened down all the way. It moved and made a lot of noise when you sat on it or went to get up so you might want to check that. Otherwise stay was fine. The pool was very nice. The breakfast was not bad. The staff was very friendly. The room was clean.

We made our reservation the night before for our road-trip and arrived at 10:30 at night. Had no clue the hotel would be under heavy construction with the entrance completely blocked by fencing and scaffolding. Most of the hotel was dark and looked like it was not in operation. But driving around the unlit parking lot we finally saw a very small sign saying the entrance was on the north side of the building. We drove around the entire building and could not find a lit area where there might be a door. I think it may have been at the end of a long darkened path that none of us wanted to try to walk. Being women and unfamiliar with the area and not knowing how safe it was, we decided to move on to another hotel. We assumed that either ******* or the hotel would refund us the money especially since I had paid for trip protection. But after several phone calls to ******* who said the hotel had to refund us, and my own calls to the hotel, we have no refund—even partial. ******* said they tried to reach the manager and got no answer but told us to rest assured I would hear from them. Here we are a week later, and I have heard nothing! The hotel has refused to issue a refund because we didn’t cancel 48 hours before the night stay. They don’t take any responsibility for the poorly lit hotel and parking lot that three older ladies were afraid to try to maneuver themselves. Do not waste your time with this hotel or *******!