Negatives; there were stains on the headboard, rooms overlooked the bathroom, the blind pulleys were in the most awkward places.
Positives; staff were lovely and more than willing to go above and beyond to improve our stay, massage was amazing (but you do need to book in advance; I was unable to secure a full body appointment). Dinner was really nice in the main restaurant (although lunch was middling).
Online menu for Vardons (casual bar/restaurant) is different from the actual menu, which was reduced considerably in comparison.