Abby Abdul
January 9, 2024
Love it here! Convenient and easy to come and go when in WPB. Only thing is customer service from the manager Juan could be a little better— I was in the lobby after extending my stay and my key stopped working, and there was a gentleman being helped by one of the lobby staff and Juan asked after I had been standing there for quite sometime, after telling him I just needed a new key, he did not respond for about 2-3 mins (which felt like 20 mins) or acknowledge that he heard me until I asked again, he then said oh here another key. In conclusion, efficiency and customer acknowledgement and service is key!