LaTricia & Carolyn checked us in. I've traveled my entire life & these ladies provided the BEST customer service I have EVER received at a hotel! I needed 2 rooms next to eachother, along with other specifications and Carolyn took the time to accommodate our needs perfectly. LaTricia recommended I sign up for IGT Rewards to make sure we got the very best from our stay, and for future stays. She even offered (asking for my permission first) my young son a cookie and small chocolate bar. The continental breakfast includes literally everything you can think of, and the young man overseeing breakfast was so attentive! Even offered to make more gravy when breakfast was nearly over. Also, my daughter had unknowingly left some Airpods behind and LaTricia really went above and beyond, tried calling me twice, and left a voicemail. We were able to go back and get them. Thank you LaTricia! Very clean, family friendly, rooms are very well sound-proofed, and have great ventilation. Although, our room with a sleeper sofa was not stocked with extra sheets, blanket, or pillows, & I wish the cable service had more kids channels. I would 110% recommend this hotel to my family & friends. We've found our new 'go-to' hotel for our overnight stays in Williston.