Xi'an Mantic Holiday Hotel

Four points for the others and one point for the front desk. When I checked in, it was the girl on the right who checked in. Her attitude was very cold, and she wasn't very reasonable when I asked her questions. I thought about it and couldn't ask for too much, so I didn't care too much. I specifically told her that I was staying for two days. She also confirmed it with me. As a result, I couldn't get in the room the next day, so I went back to the first floor to get the key card. The employee on the left was busy, so I naturally went to the employee on the right and told her that the key couldn't open the door. Then she took a step to the side. I started to look at my phone, wondering if it was so advanced that I needed the phone system to be used as a key, so I kept waiting for her to pay attention to me. She didn't pay any attention to me until another employee took the key from my hand. I told her that I thought you were helping me apply for the room card. She didn't even raise her eyes and said to the left to apply for the room card. I asked why my card cannot be opened? I was staying for two days, but the employee said it was one day when making the card. I asked the girl on the right again, I said I confirmed with you that I was staying for two days? Then people just ignored me. So I took this photo! The quality of the hotel can be rated four or more points, but the front desk can only be rated one point. I'm sorry, I'm here to be angry!

It's not far from the scenic spots. The room is very clean and well-equipped. The parking lot is large. The living area is right in front of the hotel. There is a convenience store. Opposite you can get fried noodles, water basin mutton, and barbecue. The bed is very comfortable, electric curtains, and service from the front desk clerk. very good.

Facilities: Hotel equipment and supplies are complete Hygiene: Every corner is cleaned extremely clean Environment: The overall comfort is particularly high Service: The service attitude is very good, especially the guy at the hotel front desk who took the initiative to carry my luggage and pour water for me. Highly recommend everyone to stay! ! !

The management of the hotel is so bad. The cleaning staff came in and cleaned up before you checked out. My room card for another room was lost within 10 minutes. Where did it go? The guy next door hung his clothes to dry on the rope I pulled, and kept asking if he had collected them by mistake! I told them many times, and even checked the surveillance system and said we were the only ones collecting clothes. I really don't know what the reason is? Is there something wrong with room 621? I went in to 615 and threw my room card. The neighbor said that 621 had collected her clothes, but we didn't see anyone else's clothes. Can I doubt the waiter? Why didn't you go after calling 615? Why didn't the neighbor tell them that they ran out of paper and help them deal with it first? Why did we go in to clean up before we checked out? Terrible experience! Strongly not recommended! Why is the waiter fined 50 and the administrator fined 100, but the customer is not given 50? Haha, such interesting management!

The room accommodation environment is good, and the receptionist Yangyang's service attitude is very good. I like it very much. I recommend staying here. Hehehe, it's so good.

There was no heating all night and I almost froze to death! I reported it to the hotel and no one cared.

This is a hotel with a better external environment than the room environment, commonly known as donkey dung eggs. As soon as you enter the guest room, there is a strong smell of urine. After entering the bathroom, it is even more obvious. There is a very obvious smell of urine in the bathroom. It is so smelly. I originally booked it for three days, but I rushed it the next day. Checked out and left. But one thing to say, the breakfast is not bad and the dining environment is also good.

It was not clean. The check-in staff at the front desk had a bad attitude and did not take things seriously. If I had not upgraded the room type, I went upstairs and found that the room size was wrong. I asked to confirm whether the room type was upgraded. I probably just forgot about it.

The service is very poor and the health condition is average. Ctrip rated it four stars but the facilities did not reach four stars. The so-called two steam eye masks that came with check-in were not given.