Crowne Plaza Xiangyang

Very considerate. This hotel is really cost-effective. Except for the old equipment, the service awareness is really great.

This year's May Day tour chose Xiangyang, which is not very popular. The hotel we booked this time is an old five-star hotel, close to the Wanda business district, so there is no need to worry about shopping and eating. [Location] It is next to the Wanda business district, which is very convenient for eating, shopping and shopping. There is also a small Zizhen Park next to it. It is very comfortable to stroll in the park in the morning and evening. It is a little far from the famous Xiangyang Ancient City, but in Xiangyang, most people take taxis to travel, so it doesn't matter. It is not too far from the scenic spot. [Environment] The hotel lobby is relatively spacious. There is a gym and swimming pool on the third or fourth floor, but we didn't experience it. However, the hotel facilities are indeed quite good. [Room] The room is not very big, but it is enough for a family of three. Although it is an old hotel, the room can be clearly felt to be worn out, but the hygiene is very clean. We booked a twin room, and a single bed is spacious enough for me to sleep with my daughter. When we checked in, the front desk upgraded our room and arranged it to a higher floor. We can see Zhuge Liang Square from the window. There was just a small episode during our stay. We were disturbed by the upstairs for two nights during our four-day stay. No one stayed upstairs on the first day. On the second night, a person with a child came and made a lot of noise in the room late at night. I don’t know if he was jumping or doing something. There was a lot of noise upstairs. After complaining to the front desk, they were still disturbed for nearly half an hour. Then on the third day, I guess the child was tired, so there was no noise. On the fourth night, it started again. It was almost midnight. After complaining to the front desk, we were still disturbed for a long time. And we had to get up early to take the train the next day... It’s speechless. Such low-quality people can also be encountered in such a hotel. We were disturbed for two nights during our four-day stay, which is good enough... [Service] The front desk service is pretty good, smiling and polite service! 【Food】 We didn't have breakfast in the hotel, so we won't comment on it. But we had a buffet dinner during our stay. There were many kinds of dishes, but the quality was too poor. The crayfish was pitifully small, the salmon was not fresh enough, the ice cream was melted, the non-carbonated drinks were at room temperature, and the quality of the drinks was not good. The desserts were not up to the standards of a five-star hotel. Sigh... Overall, it was just average. Even if the service was good, the food and beverages, such as the facilities in the room, all aspects need to be improved!!!

Thumbs up to the two beauties at the front desk (Chen Qian and Chen Yingying). Their service attitude is excellent and they will try their best to resolve any requests. The hotel facilities are very good, the rooms are clean and tidy. The hotel is in a very good location, close to Wanda Plaza, and is very convenient for shopping and dining. The hotel service is very standard, warm and attentive, the breakfast is rich and delicious, and parking is free.

The hotel facilities are very good, the rooms are clean and tidy. The hotel is in a good location, close to Wanda Plaza, and convenient for shopping and dining. The hotel service is very standard, warm and attentive. The breakfast is rich and delicious. Free parking.