This was the worst hotel stay I have ever experienced, the room was outrageously priced at over 350 for one night. I had a one bedroom suite, So I expected a pull out bed, nope it was just a couch. We went to a wedding that day, so we just dropped off luggage. Upon returning later that night, the front desk person said yes the couch is a pullout bed, it was not, what was worse was the bed had several bugs in it, the front desk person looked and took pics of it, told me the hotel was fully booked and could not do a thing about it. We had to leave at like 1:30 in the AM because I refuse to sleep in a bug infested bed. Left my info for the manager to call because they could not refund me that night, I left at 1:30 am, it was after noon and they still did not call. I called them at 12:30 and the manager was too busy to talk to me. After 1 pm and no call back. I want to bring this up to corporate so they will know the standard is lacking at this facility. First and last time I will stay at one of these properties, back to Hilton……..