Desert Star Hotel

After the Qingming Festival, we made a very sudden travel plan. We didn't make a plan in advance and just went on a whim. I went to Zhongwei with my bestie, my baby and my mother to experience the long-awaited Desert Star Hotel. My feeling is that the hotel is expensive for a reason. The hotel is really the ceiling of parent-child hotels. The unique desert characteristics. Seeing the stars in the sky blinking at night is really very healing, sweeping away stress and troubles. Before we arrived, there was a butler named Bert who would call in advance to communicate the number of our trip, including whether we need to bring children, and even what direction we like, the local weather, reminding us to add clothes, any special requirements, etc. The communication of every detail really makes people feel very warm. After arriving at the hotel, there is also 24-hour service on call. Any needs can be responded and met in the first time. Give him a big thumbs up 👍My bestie's eyes are not very comfortable. The sand got into her eyes and she got red and swollen. The butler also offered to help us buy medicine from the city. Later, he contacted the driver of the hotel to take us to the medical room of the scenic area for treatment. I can't remember the name of the driver. I'm sorry. Anyway, it's very touching. The environment of the hotel is a paradise for children. There is endless sand as soon as you go out of the room. There are all kinds of sand digging tools at the door. You don't want to get out of the sand after getting into it. It's very convenient! The food is also very suitable for our taste. There are small hot pot for dinner and Chinese and Western buffets. There are many varieties and the products in the desert are really good. The homemade yogurt of the hotel is very delicious. I eat two bowls of yogurt for every meal👍 When we checked out, the hotel also gave us a late check-out. It was a pleasant three days and two nights. It was a slow-paced trip. You don't have to rush to visit the attractions. Take some photos and experience the local folk customs and scenery. Zhongwei is a place with simple folk customs. Even taxi drivers have an inexplicable sense of intimacy. Finally, I like the service of Bert Butler again. His enthusiasm and patience made us feel unprecedented warmth in a foreign place. Looking forward to seeing you next time👋Five points praise!

Very satisfied with the stay 👍Children and adults had a lot of fun. The housekeeper was also very responsible. The only thing was that the taxi was slow to call and we had to wait a little bit! Breakfast and dinner were also great, the hot pot was delicious, and the buffet was also good

The cabin is very exquisite and clean. The children can dig sand at the door. The service staff here are very warm and friendly. They are not the kind of superficial over-enthusiasm, but the caring service that is really and naturally for the customers. The beef and mutton in the dinner buffet hot pot are really good, and the children can enjoy the selenium sand melon freely! The beautiful photos in the desert are also blockbuster-level! Here we have to focus on praising our housekeeper Enzo, a little shy girl, who did a good job in service. Thank you for your service, which made our three-day and two-night trip happy and relaxing. The children like you very much. I hope you will work smoothly and get promoted step by step! See you again if we are destined to!

I have stayed in many five-star hotels, and the Star Hotel is the best experience. The toiletries are all L'Occitane, the hair dryer is Dyson, the children's slippers are all crocs, the mineral water is Baishuishan, and the refrigerator is full of drinks and food. The children were digging sand and sliding sand at the door and had a lot of fun. The housekeeper Lucas's service is very good, and he replies to messages in seconds when calling a taxi or asking about activities. The hotel includes breakfast and dinner buffets, and the quality of the buffet hot pot is particularly good. The children said they would come again before they left!

The thunderstorm in Guangzhou delayed us for more than 7 hours before we arrived at Xingxing. We were exhausted, but the care of hotel butler Bu Lei, Zhou Shan and concierge Wang Bo in the group and their enthusiasm when we arrived at the hotel made us feel at home. They helped me solve some minor problems as soon as possible, and sent disinfectant and band-aids to my child's injured hand as soon as possible. I think I am very picky and don't like to write or post, but this time I am sincere. Xingxing has beautiful scenery and great service. It feels worth it to come to Xingxing for the first time in my life when the flight was delayed for so long.

Thank you housekeeper Ada for her meticulous and patient reminders and arrangements throughout the whole process. The front desk and service staff are also very enthusiastic and very satisfied! The environment is first-class, and the desert is right outside. The room is not big, but it is clean and tidy, and it has everything it should have. It is also from L'Occitane. Breakfast and dinner are both rich and delicious. The stargazing activity at night is very educational, and the little friends like it very much.

The Star Hotel is indeed a holy place for walking children. Children especially like it. Sand digging tools are provided by the hotel and are found next to every house. Sandboards are also provided by the hotel. Children can drag them to climb and slide on the sand. It’s really So happy. Even though it was windy and sandy yesterday, it didn't affect the children's interest in playing at all. The hotel also arranges many parent-child activities every day, and children also like to participate in stargazing activities in the evening. We booked a 3-day and 2-night package. There was breakfast and buffet dinner every day. The breakfast was pretty good. The dinner was a buffet hotpot with a lot of ingredients. I was very full every day. I especially feel that Irene's attentive service is always responsive to all requests and answers to all questions. Starting from the check-in, we received attentive service every step of the way. After checking in at the Gate of Time and Space, there were staff to help pick up the luggage and drive it to the accommodation area. The room was also carefully decorated, with cakes and free drinks in the small refrigerator. Snacks and yogurt are refilled every day, toiletries are replenished every day, L'Occitane, and the hair dryer is Dyson. When going to the hotel in Shapotou Scenic Spot, there is also a car that will be sent to the desert area, and then you can transfer to the scenic spot car to enter the scenic spot. The only drawback is that it is located in a desert and it is difficult to clean. Fine sand is everywhere. Every day when you open the door and close the door, fine sand flies in. It is difficult to prevent it. It would be nice if each room could be equipped with a small vacuum cleaner or a small broom. I I want to sweep the floor all the time. If you are bringing children, it is worth a second visit, but it is too difficult to book a room during holidays and the price is too high.

I heard about the Star Hotel deep in the Tengger Desert a long time ago. The housekeeper contacted me in advance the day before check-in to inquire about the arrival time and number of people to prepare for tomorrow's check-in. After check-in, the two housekeepers Amanda and Cassie gave thoughtful service. The children liked the hotel's activities very much and look forward to coming again next time👌