Atour is a big brand hotel. Overall, I am satisfied with my stay. The front desk is very polite. Two cups of hot tea were served before I even checked in. I greet you when you enter and leave the lobby, especially this enthusiastic young man (Ming Bin). , and also helped tell how to take a taxi and what method to use to rent a shared bicycle.
The advantage is that the lobby is spacious and has a place to sit and read while resting. Free ice bars, lemon tea and water are provided. The room I stayed in was also very clean. The bathroom also provides cleaning and disinfecting wet wipes. I am also very environmentally aware and use environmentally friendly paper towels. There are also birds singing, and the music in the room makes people fall asleep easily. The breakfast is delicious, with a combination of Chinese and Western styles. When checking out, the front desk proudly gave me two bottles of water, a warm reminder that the weather is hot and I will be thirsty for water.
The disadvantage is that there is no body lotion in a dry air-conditioned place. In addition, my Mandarin may not be good enough. When I communicated with the customer service on the phone, I told them that the exhaust system in the bathroom was insufficient. His attitude was a bit impatient. Not every customer has good expressive skills. I hope Can be improved.
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