Rooms on the ground floor, street level. Worst of all, heating is managed at the front desk, complained every day that the heat in the room was unbearable, headache every night because of the heat, needless to say it’s beyond unhealthy to sleep in that heat.
they offered a fan, AC system doesn’t work, wanted the windows open but because you’re at street level the noise is awful and people look into the rooms, they will respond, no one looks inside; have a look at the pictures, ground floor rooms can be looked into. Curtains had to be closed for full privacy.
Bathrooms, made for one person, doesn’t fit two people.
Reception at check in, very friendly, the guy at the door both nights, went beyond all to try and help us, ladies at the reception, arrogant; Response, hotels in Copenhagen all have this system i regards to heat and AC, fact is, I stayed in many hotels in Copenhagen and this never happened.
1k for two nights DEF not worth it, DEF not a 5 star hotel. Compensation, two bottles of water and nuts from the minibar.
Restaurant was fantastic, service and food was amazing and we loved it, both dinner and the breakfast both mornings were lovely
Location is good but won’t come back here