Qian'an International Hotel

Self-driving family trip, looking for a quiet hotel to rest, so I booked the most expensive room in the hotel, the experience is really bad! The elevator waited a long time, and there was a strange smell. The left side of the door was a room with dirty linens. The carpet in the room was also dirty, so I won't post pictures! Poor connection to service landline (telephone line problem). There is no direct drinking water (understandably, many hotels do not have it), and the demand for drinking water for a family of four is relatively large. Please send two more bottles to the service staff. Reluctantly, I sent two bottles... The most unbearable thing is that there is the roar of the external machine all night. For people with light sleep, it is really devastating! ! As for breakfast, it is similar to a business hotel, please make up your own mind!

The service is too bad, the room doesn't have paper towels, the sanitation is mediocre, the carpet is dirty, the sink is full of water stains, the water pressure is too high, when the tap is turned on, the water sprays out, and the whole body is covered with water, which is a shock. The air conditioner in the room has no heating function. The refrigeration is not very good, and there is no bathrobe in the room! The price in Hechi is really not worth it.

I booked a presidential suite for one night, but I didn’t say that I couldn’t extend my stay. The next morning, I called the front desk to confirm the extension, and the reception confirmed that I could extend the room. I came down to renew the room at around 1:40 noon. The front desk Actually said that it is not possible to stay, someone booked it online! Could it be that the online booking is a guest, and the original one is not? I have lived in the hotel for so many years. The first thing I saw was the service attitude of the front desk. You can’t stay longer. I admire it. I don’t have a good connection with the hotel on the Internet. It’s the problem of the guests. Very good, I will not go back. Why can I continue to stay after I confirm in the morning, but I can't stay when I go to check in at noon? You guys booked online for others, and I didn't check out. This is a management problem, and the service attitude of the front desk is not flattering. I have lived in a hotel for many years and I have doubts about the service industry for the first time! ! There are so many hotels in Jinchengjiang, I believe I will not stay in this one again in the future, I am disappointed.

I usually live in Qian'an when I come to Guangxi, but the first experience is worse than the first. I was indifferent at first, and went to have breakfast the next day. A bunch of people from the hotel were chatting next to me. There were three guests smoking in the restaurant, but no one stopped them. I smelled it early in the morning. the smell of smoke is disgusting

Stayed for two nights and only gave a breakfast coupon. When I went in and out of the hotel the next day, I asked twice at the front desk, and they all said that it would be delivered directly to the room, but it was not delivered until the third morning. I had no choice but to go to the front desk to find someone to ask for it. After typing on the computer seriously, the lady in charge of the reception told me solemnly: Mr. Lin, it is true that your order was placed for two nights, but only the first day includes breakfast, and the second day does not include breakfast. In desperation, I had no choice but to find out the details of the order and show it to my sister at the front desk. After reading it, she was speechless for a while. I also lost interest in having breakfast at the hotel, so I had to obediently go out to find something to eat! Excellent!

Nowadays, some local brand hotels are not inferior to international brand hotels. Amenity has prepared the Mavericks night light that can be taken away, as well as handwritten message cards, drinks and biscuits. It can be seen that they are still very careful. The decoration of the hotel personally feels that it is quite a**ospheric, and the price-performance ratio is super invincible in this kind of 7 or 8 tier cities. There is a small problem that the air conditioner is uncomfortable to blow on the bed, and the air conditioner business is also in need of improvement.

The first time I stayed at this hotel, the location is on the main road in the west of the city, just a few minutes away from the highway intersection, which is very convenient. There is a big supermarket nearby, and there is a lot of food. The hotel environment is very good, the front desk service is also very good, and the room type is upgraded for free, the check-in is also very fast, the young lady has a very good personality, and there are canvases and handwritten newspapers celebrating the centenary of the party in the lobby. I feel that the hotel staff are very attentive NS. The rooms are spacious and bright, and the details are very well done. The toiletries are all sealed and packaged. The towels are also disposable, clean and hygienic. I am very satisfied. The aunt who cleans the room is also very clean, and the young lady at the front desk and the cleaning aunt will quickly meet any needs. The breakfast is self-service, the taste is not bad, and they are all local specialty snacks. The attitude of the front desk was so good, I forgot to issue the invoice and mailed it directly to Guangzhou for me. Thank you ^_^ The experience is very good, the wall crack is recommended!

Unfortunately, I was too rushed to have time to take pictures, the hotel environment and service attitude are really good