Crowne Plaza Knoxville Downtown University

Location is in downtown, very convinient to connect everywhere. It's an old fasion hotel. The service is good. Since it was a business trip, we rent a car for easier transport but the hotel parking charges a lot.

Great hotel!!! all employees are very kind and supportable. Also very clean and confortable to stay with family. I strongly recommend the hotel.

Great for pet deposit fee

I was a little cautious of the pricing when I booked the hotel and saw the pictures. My travel tends to require me to have a bit of space to lay out projects and wasn't sure the room would do it justice. Honestly, it was INCREDIBLE! From the view to the temperature to the bathroom everything was super nice. Staff greeted me each day when I left and returned and they had everything I needed. It's very close to the market square which is the highlight of the city! Very grateful I chose this location

The house keeper onl my floor was rude and came into my room. And I had a sign on it saying don’t disturb me. And when I was leaving she was saying very rude remarks to me!! No one at the front desk cared!!!! I’m a repeat customer at the hotel every time I come into town. I left a day early !!! She is running repeat business off and they don’t care. Mgr would not talk to me before I left. No one said they were sorry about the situation. Melanie Jackson

Though the rooms are small, they are beautifully appointed and clean. Staff was helpful and the hotel is centrally located close to restaurants.

Clean, spacious room, I had a great view from the 10th floor. Staff was very helpful and courteous. Considering I checked in on Christmas Eve and out on Christmas Day and they were working I thought it was awfully nice.

Great customer service, I really enjoyed the gym and the location was walking distance to everything I needed.