With a stay at Grand Eastern Hotel in Labasa, you'll be in the business district, within a 10-minute walk of Subrail Park and Sangam Temple. This hotel is 1.3 mi (2 km) from Labasa Sugar Mill and 7.5 mi (12.1 km) from Naag Mandir.Show More
The Grand Eastern is set around a lovely courtyard, the building is beautiful and the location is perfect.
Unfortunately, the property is poorly maintained, plumbing is very weak, and cleanliness is not up to standards. While some staff members are helpful and friendly, other are plain rude.
This place could be a gem but needs some effort from management and staff.
Guest User
January 11, 2024
I was at the GEH earlier this month and I have been coming back to this particular hotel and the Friendly north since 2012. Unfortunately this time I had experienced downgrade in cleanliness and maintenance of the hotel - extremely rundown. Further more one particular staff member at reception, Sonia was extremely rude on our 1st day when requested help to contact my driver as we did not have a local phone. She was extremely rude and advised this service can not be provided, yet the lady who assisted me upon check in the previous afternoon, helped me out and called my driver and went above and beyond to help us. Further more Sonia yelled at me the day of my checkout in front of other staff and customers, advising me that I have cleared my bill. It wasn't even 10am and we were still packing. I was in shock when she spoke to me in this manner. This was a real shame as I did love coming to stay at this hotel and have met some lovely staff there. Its a real shame having such staff as front line. Terrible service Sonia - receptionist morning shift - 3/1/24. I would like to say a big thanks to hosanna and the bar attender! You made our stay special and fun. Hope to receive a response on this matter. Thankyou Monica singh
rohitesh
December 28, 2023
The pool was dirty and the water had a smell. Even the shower water had a smell. We ended up going to another place for shower.
Guest User
December 5, 2023
There are basic things one expects when they check in to a hotel, a clean room, a nice bed to sleep on and I cannot believe I hate to say this but water supply. While the staff were lovely and room was clean this hotel had water issues. Every night the water went out, one night the pump was broken the other mornings and nights I had to tell the staff to turn on the pump so we could shower. I have traveled to some really underdeveloped countries and stayed in hotels that rely on rainwater harvesting for water supply in the middle of the drought and yet never experienced the problem I faced here. I think it is extremely embarrassing to have a hotel and not be able to supply water to your guests.
Susan
December 2, 2023
The staff are lovely and helpful. The place is simply run down. Needs a good overall sprucing and major scrub. Bed is not too comfy. It is nicely located in city centre.
Ranga
December 1, 2023
Liked location and they provide shuttle service to abd and fro to airport.
Had cold showers hot water was not available. Advised front desk.
Bar staff not friendly. Ordered meal and she said once ready restaurant staff will deliver in the bar .waited for half and hour than had to go to the restaurant to pick it myself.
Dineshwaran
November 25, 2023
Condition of the hotel is pretty appalling. Bathrooms are pathetic. Nothing has improved since my last visit 5 years back. In fact it may have become worse. Staff are super slow, and they didn’t even give towels or blankets. Had to ask multiple times. On the last day, the housekeeper was nice and finally gave us everything.
Wouldn’t recommend the place but then there are no other places in the area. Hope they improve the facilities.
Lisa
January 1, 2024
Great customer service from pre check in to dining staff and from check out.
Rohit
October 18, 2023
I came for work, so found the hotel ideal for the purpose. Bed was nice and room was clean. The food is good too. Apart from some noise from neighbors is was a good stay. Id go again.
Property Policies
Check-in and Check-out Times
Check-in: 13:00–23:00
Check-out: 04:00–10:30
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 1980
Number of Rooms: 24
With a stay at Grand Eastern Hotel in Labasa, you'll be in the business district, within a 10-minute walk of Subrail Park and Sangam Temple. This hotel is 1.3 mi (2 km) from Labasa Sugar Mill and 7.5 mi (12.1 km) from Naag Mandir.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).
Make yourself at home in one of the 24 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Grand Eastern Hotel?
Prices at Grand Eastern Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Grand Eastern Hotel?
The closest airport is Labasa Airport. It is 9.8km from the hotel and approximately a 14minutes journey by taxi.
What are the check-in and check-out times at Grand Eastern Hotel?
The check-in time is after 13:00 and the check-out time is before 10:30.
Does Grand Eastern Hotel provide airport transfer services?
Yes, Grand Eastern Hotel provides airport transfer services.
What amenities and services does Grand Eastern Hotel have?
Grand Eastern Hotel has the following amenities and services: Parking, Outdoor Swimming Pool, Airport Pick-up Service.
Does Grand Eastern Hotel have a swimming pool?
Yes, Grand Eastern Hotel has a pool. Pool type: Outdoor Swimming Pool.
Does Grand Eastern Hotel have fitness amenities?
No, Grand Eastern Hotel doesn't have fitness amenities.