Sheraton Grand Pune Bund Garden Hotel

Very loud noise from DJ . Could not sleep till 2 AM. Missed the meeting next day. Complained several times but no use. Complained to the manager , but no response. If you need to sleep well at night, do not stay in this hotel .

Very good

It was nice stay

I am a frequent visitor to Sheraton grand and it always has been a great experience, Special mention to Shubham Gaikwad Neelam Bhakchandnani for their service and Babul for the lovely mocktails, This place is one of the best places to dine in Pune.

This is one of the best property in Pune. Outside station and near to camp area. Good stay and restaurant is also very good. The vibe as soon as you enter the property is really positive and refreshing. The staff both front and room service is really warm.Must stay if you are in Pune

Had a wonderful stay at this vibrant, modern hotel. This is my second stay and had a very comfortable and relaxing time. I stayed here for 3 nights in May 2024 and was upgraded to a premium room at check-in so this was a great start to my stay! Room was huge and very spacious (with separate lounge area), bright, and spotlessly clean but most importantly very quiet so was always able to get a good nights sleep. Food in Chagrini roof-top restaurant was excellent and taste and quality truly amazing! Very special mention to Yogita from Customer Relations as she provided a truly professional and exceptional experience during my stay. Always on hand to support with any special request or issue despite the fact that she is clearly very busy supporting other areas of the business - friendly and always with a welcome smile on her face! Neha from the Management team was also always available and pro-actively checking in with me to ensure that my stay was in line with expectations - I always very much appreciate this level of attention which makes me feel like a valued customer! A memorable experience and I will for sure be returning!

Although our stay was short for 2 nights only I must admit that each staff member at front office and the dining restaurant went out of their way to make us feel at home. A special mention goes to Ms Yogiita Chowdhary from Guest Relations who was very responsive to each of our request on 24x7 basis. Looking forward to visiting this royal property property in the future.

Very nice relaxing stay .. I had stayed for 2 days with my wife .. the spa is superb .. very nice hospitality from Yogita - she helped us all the way and made our stay memorable .. we were there to celebrate our marriage anniversary !! Very relaxing and nice stay .. recommended for a relaxing stay

Room was clean and staff were exceptionally friendly. I had thoroughly enjoyed my stay here. Highly recommended :) Special mention to the following staff for making my dining experience absolutely amazing. They remembered my last night in the hotel and made sure to send me a complementary dessert. They didn’t have to do it but they did anyways. Rishabh Ajay Sagar Kulkarni Bhusan Akansha Apei Chef Prasad Also special mention to the front desk and bar staff for making my checking in and out so smooth and convenient Vishwarja Samarth Muskan Finally, an even special mention to the amazing Yogita who helped me with everything from the first day I arrived at Pune. She ensured my smooth check-in, helped me navigate Pune with recommended places to go, and helped me make Uber bookings when I got lost. She has made everything very convenient for me. Of course, I cannot forget the surprise Pune snacks that she arranged for me. Such little gestures are the reason why if I came to Pune again, I will choose this hotel for my stay. You guys are lovely and amazing. Keep up the good work!